Knowledgebase

How to change your network password during a RDP session

Normally you would press “Ctrl – Alt – Delete” to pull up the Windows Security Prompt and choose “Change Password”. But in a RDP Session (Remote Desktop Connection) the “Ctrl – Alt – Delete” only works on the local machine and not the Remote Desktop, so instead you will have to use one of the […]

Creating a Shortcut to Your Postini Spam/Quarantine in Outlook 2007

If you use Postini to filter your email, you can add a shortcut within Outlook 2007 to access your Postini Quarantine. Step 1. Open Outlook Step 2. Right Click on either your “Inbox” or Main Mail Folder and choose “New Folder” Step 3. Call the folder ?Postini Quarantine? or “Postini-Spam” (or whatever you chose to […]

Keyboard Shortcuts

The world moves fast, and technology moves even faster. If seconds are valuable to you, then using these quick and easy keyboard shortcuts may be helpful! Suggestion from DP: Make an easy access list of the shortcuts you think that you’ll use the most, and print them out for a quick look.   GENERAL KEYBOARD […]

Disabling Windows Firewall (Permanently)

1. Left-click the: Start button on your task bar. It should resemble the icon below, though it varies based of the version of Windows you are currently running. 2. From the Start Menu, Left-click on the Run option. Please note: If you do not see a Run option as shown below, you may press and […]

Disabling Windows Firewall (Temporarily)

There are some situations in which the firewall provided by Microsoft Windows may no longer be of use to the user. Some examples may include: installing a security suite that has a firewall provided, or perhaps having the workstation on a network that has one and/or several hardware firewalls already in place. In any case, […]

Windows Vista: Locate Computer Name

1. Left-click on the Start button. 2. From the Start Menu, Left-click: Control Panel. 3. To make navigation a bit more manageable, Left-click the Classic View link as shown below. 4. From the top-right corner, Left-click the: Maximize button to increase the window size. 5. Locate and Left-click the: System icon in the list. The […]

Outlook 2007: SMTP Authentication

1. Open Outlook. 2. Select: Tools from the file menu at the top of the window. 3. From the Tools menu, Select: Account Settings as shown below. 4. From the Account Settings window, make sure you are on the tab labeled: E-mail. This tab should display all the current email accounts associated with your Outlook […]

Outlook 2007: Importing Data to Outlook

The import and export features can be used for several very important and/or useful tasks. The following are a few of the more important uses of import and export. Backing up your Outlook data: This may include data such as contacts, calendars, mail, etc… Transfering Outlook data from one computer to another. Getting Started: Export […]