Help Desk: Support

You run the business. We run the tech.

Get answers, and get back to business! DataPerk’s hardware and software support professionals make getting solutions to IT questions fast and easy, enabling partners to get back to doing what they do best while DataPerk focuses on keeping IT on track. From quickly finding the best resolution to consistently staying in communication with partners about support requests, DataPerk’s Tech Experts are trusted to deliver the best help desk experience possible.

For fast, professional tech support, contact the DataPerk Tech Team and experience the Dataperk difference!

DataPerk’s Help Desk Service Delivers:

  • Real People, Really Fast

    When our clients call in for support they get through to a real person instantly.

  • Anywhere Support

    DataPerk partners can get help over the phone, through remote assistance, or by having a tech onsite.

  • Accurate Answers

    DataPerk’s Tech Experts have the know-how to get to the bottom of any IT issue.

  • Constant Communication

    DataPerk ensures that partners know what is going on with support requests, in real time.

  • Proactive Problem Solving

    DataPerk’s Tech Experts look for ways to prevent future problems, while solving current ones.

  • Commitment Free

    Contracts are scary. DataPerk Tech Support is available when needed, no commitment necessary.

  • Fair Billing

    Our partners see the DataPerk difference in the way their IT needs are handled, and in their bottom line.

Birmingham Hardware Support and Software Support That Makes Sense

Simply Understandable

Why call a help desk if the answer is not understandable? DataPerk support staff ditches the techy terms and IT jargon, creating easy-to-understand answers that give all of the information needed, no head scratching necessary.

Reliably Responsive

Every manager and business owner knows there just are not enough hours in the day, so why spend so much of it listening to hold music or waiting for reply emails from a tech team? DataPerk values partners, which means their time is valued. That is why every call is answered by a real, friendly person, and every click gets a response in minutes, not hours.

Getting Help with Tough Troubles Has Never Been So Simple:

DataPerk makes it easy to connect for hardware and software support!

  • Call:
    Call anytime to get a ticket opened, or to get connected to a DP Tech expert – fast.
  • Email:
    Getting an error message? Not sure if that email is really safe to open? DataPerk clients can create support tickets instantly through an easy email.
  • Click:
    Open a ticket from anywhere using the contact us form. One click, and the DataPerk Tech Team will get to work on finding an answer ASAP.

What Can DataPerk Help With?

  • Microsoft office errors
  • Computer permission problems
  • Email migration and setup
  • Setting up new computers
  • Connecting devices to your network
  • PC troubleshooting
  • 3rd party software support
  • Restoring backup files
  • Virus, malware and spyware removal
  • General computer maintenance

Software Support from DataPerk’s Help Desk

When the programs that enterprises rely on come up with error messages, it is not just an inconvenience for staff, it is costly for the bottom line. Getting back to normal as quickly as possible requires having a tech team that cares, and has the experience and technical acumen to find the glitch and prevent future recurrences. No matter what software program or operation system, one click or call is all it takes to get back to business.

DataPerk Software Technical Support – Online and In Person Program Help

  • Microsoft Office Suite Errors
  • MS Office Installation and Set Up
  • Outlook and Email Error Resolution
  • Industry Specific Program Support
  • Virus Removal
  • Malicious Software/Malware Removal
  • Installing New Programs
  • Network Connectivity Issues

Call or email DataPerk’s team of Tech Experts today and get computer program help now!

Computer Hardware Support from DataPerk’s Help Desk

Bluescreens. Device failures. Computer breakdowns. Dealing with the headaches that come along with hardware problems can be a nightmare for managers and staff. When faced with problems that put a stop to critical processes, call the DataPerk Tech Team! DataPerk’s Tech Experts are standing by and can identify and repair computer and other device hardware issues fast, getting business back to normal, quickly.

DataPerk’s Computer Hardware Support Team does it all, including…

  • Hard Drive Replacement
  • Data Recovery
  • Memory Upgrades
  • Laptop Repair
  • Migration from old to new PC
  • Firewall Support and Replacement
  • General VoIP Phone Support
  • General Printer and Copier Support
  • Wireless Access Devices

Thinking that it may be time to upgrade devices? Let DataPerk help! DataPerk works with our partners to identify needs and find workstations, servers and firewalls that match individual needs, all while managing the purchasing, setup, and installation! Not sure if it is time for something new? Give us a call, and a DataPerk team member can come out, evaluate equipment, and help create a comprehensive tech plan for any business.