iPhone iOS 6
Make sure that you have a stable and reliable internet connection before beginning.
On your phone, launch “Settings” by tapping the icon.
Choose Mail, Contacts, Calendars
Under Accounts, choose “Add Account…”
Choose “Other”
Choose “Add Mail Account” and enter your information. Name is your full name as you want it to display when you send email. Email is your full email address. Description is whatever you want it to be in the Mail app (example: Work Email)
One the next screen make sure you select POP – IMAP is not broadly supported by our mailserver for all clients.
On the next screen, input information for Incoming Mail Server and Outgoing Mail server. For both, the settings are as follows:
Host name: Mail.dataperk.com
User Name: your full email address
Password: the password you were provided. It is case sensitive.
Once all the data is entered, click save at the top. The account will now be verified.
If prompted about SSL, click “Yes”.
Your account should now appear under the Mail app.
Android
NOTE: every version of Android is slightly different and there will be some variations in these steps.
Make sure that you have a stable and reliable internet connection before beginning.
Begin by accessing your mail settings—usually under Menu > Settings > Email. From here you should be able to choose “new account”, “add account” or hit a “+” symbol. From here, phone-specific clients vary a great deal in the information requested and at what step. Here is a general list of the info you may need:
- Account type: POP3 (do not choose IMAP or Microsoft Exchange, etc.)
- User name: (this will be your full email address)
- Server/host name (both incoming and outgoing): mail.dataperk.com
- Use SSL: No/off
- Incoming port: 110
- Outgoing port: 366