Knowledgebase

Outlook 2007: Copying Internet Headers

Posted on June 8, 2009 at 11:27 am

1. Open Outlook 2007.   2. Locate the message you would like to copy the internet headers from and using your mouse, right-click the message.   3. Next, left-click on Message Options… from the menu as shown below.   4. This should open a window called: Message Options. You should notice the mouse pointer located […]

Is It a Scam? How to Recognize Fraud in Emails

Posted on May 21, 2009 at 3:14 pm

What is Phishing? Phishing is the fraudulent process in which a criminal attempts to acquire sensitive information such as user names, passwords, banking and credit card details by pretending to be a legitimate business through the form of emails or instant messages. In most cases, a phishing attempt will direct a user to a fake […]

Joining Groups on LinkedIn

Posted on May 18, 2009 at 1:44 pm

Go to http://www.linkedin.com Click on the Groups link on the left. Click the Find a Group button on the right side. Type in the name of the group you would like to join. Once you locate the group you would like to join click the link which says, “Join this group”

How to change your network password during a RDP session

Posted on April 28, 2009 at 5:19 pm

Normally you would press “Ctrl – Alt – Delete” to pull up the Windows Security Prompt and choose “Change Password”. But in a RDP Session (Remote Desktop Connection) the “Ctrl – Alt – Delete” only works on the local machine and not the Remote Desktop, so instead you will have to use one of the […]

Creating a Shortcut to Your Postini Spam/Quarantine in Outlook 2007

Posted on April 28, 2009 at 4:05 pm

If you use Postini to filter your email, you can add a shortcut within Outlook 2007 to access your Postini Quarantine. Step 1. Open Outlook Step 2. Right Click on either your “Inbox” or Main Mail Folder and choose “New Folder” Step 3. Call the folder ?Postini Quarantine? or “Postini-Spam” (or whatever you chose to […]

Keyboard Shortcuts

Posted on April 23, 2009 at 10:42 am

The world moves fast, and technology moves even faster. If seconds are valuable to you, then using these quick and easy keyboard shortcuts may be helpful! Suggestion from DP: Make an easy access list of the shortcuts you think that you’ll use the most, and print them out for a quick look.   GENERAL KEYBOARD […]

Disabling Windows Firewall (Permanently)

Posted on April 15, 2009 at 2:16 pm

1. Left-click the: Start button on your task bar. It should resemble the icon below, though it varies based of the version of Windows you are currently running. 2. From the Start Menu, Left-click on the Run option. Please note: If you do not see a Run option as shown below, you may press and […]

Disabling Windows Firewall (Temporarily)

Posted on April 15, 2009 at 1:35 pm

There are some situations in which the firewall provided by Microsoft Windows may no longer be of use to the user. Some examples may include: installing a security suite that has a firewall provided, or perhaps having the workstation on a network that has one and/or several hardware firewalls already in place. In any case, […]

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