Why Small Businesses Need Managed IT Services: Real World Examples of Enhanced Security, Reduced Downtime, Scalability, Predictable Costs, and Expert Support


As a small business owner, you may know that having a strong system for your IT infrastructure is essential, but so is one that is healthy and scalable. You may have also realized that handling your IT is time consuming, stressful and overwhelming. But what are your options? Sure, you can hire a full-time technician if you are ready for that hefty price tag. That’s where DataPerk comes in. Partnering with DataPerk is like having an entire team of IT Techs that specialize in different areas for a fraction of what it would cost your business.

In this article we are going to explore the benefits, threats and real world examples of the necessity of Managed IT services for your business.

  1. You are going to have enhanced security like never before.

Cybersecurity is much more than just making a strong password. Every year, the stakes are greater, the cyber criminals are more cunning and your business is at higher risk. A business without proper protection is the perfect target for these criminals. They aim for small businesses with little to no cyber security implementations (43%).

           Example: In 2017, Equifax, a massive credit reporting agency in the United States, encountered a data breach that exposed sensitive information of almost 150 million customers. The breach was caused by a vulnerability in a web application framework, and the company was criticized for its slow response and inadequate security measures.

  • Less Downtime

As you know, downtime for your business means significant revenue decreases and productivity dropping for the majority of your business. HIS Markit found that the average cost of IT downtime is $427 per minute! In a lot of cases, your downtime may not be a quick fix. Your business could suffer from hardware failure/ malfunctions, software crashes and many IT-related issues arise without warning and without a clear solution.

           Example: In 2018, American Airlines experienced a technical issue that caused thousands of flights to be delayed or canceled. The airline’s IT team worked with a managed IT provider to quickly identify the root cause of the issue, implement a solution, and restore normal operations within a few hours. This technical issue could have had a far worse outcome if it weren’t for the help of an MSP.

  • Business Scalability

As you have realized, being a business owner is not easy. It takes hard work, dedication, bravery and intelligence. As your business grows, you don’t want anything holding you back. As an individual, creating scalable IT solutions is nearly impossible. Working with an MSP can give your business the power to grow and your IT follows! That means renting/ leasing hardware, expanding your network, creating more user accounts and so much more. MSPs can take the majority of the hassle out of expanding your IT ecosystem!

           Example:  You may have heard of the brand “Shopify”, and for good reason! They are a massive ecommerce brand that brings power to individuals who want to sell their products online with ease. Some of their massive and quick growth is credited to their managed service provider. Their MSP allowed Shopify to scale their IT infrastructure quickly and reliably, enabling them to become the ecommerce giant they are today!

  • Predictable Costs

The #1 factor for many business owners when choosing partnerships if often predictable costs, or at least cost reduction for IT services. In almost all cases replacing a single, in-house, full-time IT employee with an MSP will save your company money. This choice also gives your business access to an entire team of technicians that specialize in different areas, rather than just one!

           Example: Modernizing Medicine, a health technology company, used an MSP to achieve predictable costs and vastly improve their IT performance. They partnered with an MSP to manage their cloud infrastructure, including servers, storage, and networking. This allowed Modernizing Medicine to reduce their IT costs, increase their scalability, and avoid the need for expensive hardware upgrades.

  • Export Support

This is the point in the article where we get to show off our services a bit! We have an entire team of Account Managers which serve as your liaison to our expert team of technicians, an entire logistics team making sure your needs/ projects are scheduled and completed in a timely manner, and a 5-Star help desk support team that can help solve issues quickly and remotely. So if you are struggling to keep up with the demands of your IT infrastructure, reach out to us and get a free site survey and quote! Because here at DataPerk we believe you should be spending less time on your tech, and more on your business!