When you choose DataPerk as your full-service IT partner, you get just that—a partner. No matter how you like to communicate, our experts are always available to keep your IT on track, so you can focus on your business. Our commitment to our core values is the reason we’ve grown from a one-man shop to one of Alabama’s premiere technology solutions providers.
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What Makes Us Different
There’s a reason 95% of DataPerk partners are likely to recommend us to a friend or colleague. Our focus always has, and always will be, on our partners—not our profits.
We have a large team of incredibly passionate and experienced people, about twice the number of engineers and technicians other companies have. Our security team, networking team, managed services team, and help desk team are experts in their fields, and they bring their knowledge and experience together to do amazing, well-rounded work you can rely on.
Our response times are quicker than most, because our logistics teams are constantly monitoring channels and sending problems to the right teams. When you call DataPerk, you’re connected with a real person every time. We’re proactive with our problem solving, too—we do our best to solve problems before you even know they exist.
Our Complete Care suite of services delivers enterprise level managed services by proactively managing clients’ technology infrastructure. This package includes around-the-clock monitoring, annual IT assessments, predictive billing, disaster recovery, and more.
Our team of network experts helps our clients increase productivity by decreasing downtime. We can tackle a wide variety of problems including slow internet speeds, printing issues, virus and malware attacks, office “dead zones,” and more.
“The cloud” is more than just a buzzword. With our cloud services, your team can collaborate anywhere, all while keeping critical data safe and accessible. Our tech experts can completely customize your cloud solutions to fit your company’s needs.
Website design, development, hosting, support, and maintenance—all of these can boost your web presence, get you found by prospects, and turn them into real customers. We look at every component that makes a website stand out to your clients.
Keep everything connected with our data cabling services. The right cabling should connect workstations, servers, printers, phones, and other devices—so your business always runs as smoothly as possible.
Roughly 80% of businesses that suffer a major disaster close their doors for good within three years. Whether it’s a big natural disaster or common, everyday human errors, your network needs protection you can trust.
Help Desk: Support
When you need help, DataPerk is just a phone call away—literally. You’ll get through to a real person, really fast. Our experts can get to the bottom of any IT issue, whether they’re helping you over the phone, assisting you remotely, or working for you onsite. We’re proactive problem solvers, so you don’t have to wait until something breaks to get our help. We’re also big advocates for fair billing—our partners see the DataPerk difference in the way their IT needs are handled, and in their bottom line.
DataPark has been our IT company for many years now and has always provided us with excellent service and support. They have responded to all of our needs, including network support, software support, web hosting, and web application development. Their technicians are knowledgeable, professional, and courteous. The response time is excellent. I would gladly recommend them to any company in need of IT services!”
—Darlyne Hagood, Milo’s Tea Company
“After interviewing four companies, we selected DataPerk. It’s been one of the best decisions we have ever made.”
—Doug McPherson, Tool-Smith
“One of the things we greatly appreciate about DataPerk is how easy it is to get in touch with someone—especially when you need help quickly! When you call, someone always answers the phone. We’ve learned from experience how crucial this customer service skill can be in the IT world.”
—Bonnie Hendrix, Jimmie Hale Mission